A week after the FAQs redesign, we have shipped a second pass on the Credicorp website — smaller in scope but with a noticeable polish across every page.
What you might notice
- New typography. A refined system-font stack throughout, with an editorial serif used for the H1 heading over every page banner and for the pull-quotes on About and Contact. Reads more like a publication, less like a brochure.
- Sticky primary navigation. The menu now stays at the top of the page as you scroll, gaining a subtle shadow as it does so. Long pages — like a topic archive on the FAQs hub or the Newsroom index — are easier to move around.
- A back-to-top button. Appears in the lower-right after you have scrolled a way down the page; tap it and the page scrolls back to the top.
- Card hover lift. The topic cards on the FAQs hub and the quick-action cards on the Support page now lift a little when you hover over them — a small cue that they are interactive.
- Eleven more articles. Six new Support Articles (including a brand-new topic, Statements & documents) and five new Newsroom posts covering paying extra on a loan, phone-verification, document accessibility, new-year money habits and this very upgrade.
What is the same
The way you reach us is unchanged — Contact Us, Forms & Requests and the email addresses on the Support page are all the same. The address bar still reads credicorp.co.uk. We continue to be UK-registered (England and Wales, company number 16093826) and to be a related company of CM Beyer Limited, with sister company Credicorp Pty Limited in Australia.
Why we are still iterating
Customer-facing content lives or dies on whether someone can find an answer in under a minute. The May 2026 upgrade focused on the small frictions — scrolling for the menu, scanning for the right card, reading a long article comfortably. None of these are dramatic on their own; together they make the site feel calmer and easier. The wider group continues to do similar work — see cmbeyer.co.uk/services/ and cmbeyer.com/companies/ for context.
As always, the best way to tell us what to fix next is the Contact Us page. Thank you for reading.