Late repayment can cause serious money problems. Get help with payments.

FAQsYour loan

What does APR mean, and how is the cost of my loan shown?

APR stands for Annual Percentage Rate. It is the standardised cost measure used for regulated consumer credit — borrowing by individuals. Our lending is to limited companies for business purposes, which sits outside the consumer-credit regime, so an APR is not the figure we use. Instead we show the cost in the way that is clearest for a business decision.

What we show you

  • the amount borrowed and the term;
  • the total amount payable — every pound the company will repay;
  • the total cost of the credit — the difference between what is borrowed and what is repaid;
  • a simple annualised rate, so you can compare the cost against other business finance;
  • the full repayment schedule.

All of these appear on your Key Information Sheet (KIS) and in the Business Loan Agreement before you sign, so the cost is never a surprise.

Why not an APR?

APR is designed to compare long-running consumer products such as mortgages and credit cards, where it works well. For short-term business borrowing it can mislead — annualising the cost of a facility that runs for a few weeks produces a very large percentage that overstates what the company actually pays. The total cost of credit and the simple rate give a truer picture of a short-term facility.

If anything is unclear

If you would like us to walk through exactly how the cost of your loan was worked out, please contact us — we would always rather explain than leave you guessing. For a fixed-rate loan the figures on your agreement hold for the life of the loan; if the terms are ever varied (for example a hardship variation that extends the term), we will reissue the relevant figures so the new total cost is clear before anything is agreed.

← Back to all FAQs

Press Enter to search  ·  Esc to close