Need a hand? This page brings together the quickest ways to get help from Credicorp, whether you are an existing customer or just have a question.
Ways to get in touch
Talk to our team
Our UK-based team can help with questions about business loans, personal loan enquiries and existing accounts.
Find an answer
Our FAQs cover the questions we are asked most often about both of our services.
Managing your account
- Keep your contact details up to date so we can reach you
- Get in touch early if your circumstances change
- Ask us if anything about your agreement is unclear — we are happy to explain
If you need extra support
We understand that customers sometimes need a little more help — for example because of a health condition, a difficult life event or a change in circumstances. If that is you, let us know and we will do what we can to support you. Anything you tell us is treated sensitively.
Worried about money?
Free, confidential and independent money advice is available from MoneyHelper, StepChange and Citizens Advice. See our Responsible Lending page for details. Using these services is always free and will not affect how we treat you.
Complaints
If something has gone wrong, we want to put it right. Our Feedback & Complaints page explains how to raise a concern and what happens next.