Business Loan Help & Support — Credicorp
We are here to help. Whatever you need — a payment arrangement, a statement, a change to your details or simply a question answered — this page shows you the quickest way to reach the right team. Most things can be sorted online without picking up the phone.
Try self-service first
Most everyday requests can be handled online. These are the three places customers go to most often:
Send a request online
Fourteen request forms covering payments, statements, complaints and account changes. Each one goes to the right team.
Browse FAQs by topic
A topic-indexed knowledge base covering payments, your account, your loan, hardship and more.
Make a payment
Pay online by debit card. You will need your account or reference number to hand.
Help Centre
Detailed articles on your loan, payments, account and more. Searchable and always up to date.
Most common requests
Direct links to the forms customers use most. Each opens straight to the relevant form on the Forms & Requests page.
Email the right team
Email is often the easiest way to reach us. Please include your account or reference number so we can find you quickly.
- General support & account questions: support@credicorp.co.uk
- Payments, arrangements & settlement figures: payments@credicorp.co.uk
- Complaints: complaints@credicorp.co.uk
- Privacy & data requests: privacy@credicorp.co.uk
Speak to us or write to us
Phone: 07946 812 112
Our team is available during normal office hours, Monday to Friday.
By post:
Credicorp Limited
Attn: Customer Service
Suite AU31848, 9 Skyport Drive
Harmondsworth, West Drayton UB7 0LB, United Kingdom
Prefer to talk it through?
If you are not sure which option is right for you, our Contact Us page has every way to reach us, and we will point you in the right direction.