Transparency — Credicorp
We are not legally required to publish these figures. Body-corporate lending falls outside the FCA's reporting framework. We publish them anyway because we think customers, prospective customers, and the public should be able to see how we are actually performing — whether or not the numbers are flattering.
We will publish our first set of figures at the end of the first complete calendar quarter of trading. The table below shows exactly which figures we will report, so you know what to expect.
Lending
| Applications received | — |
|---|---|
| Applications approved | — |
| Approval rate | — |
| Average loan size | — |
| Average term | — |
Loan outcomes
| Loans repaid in full | — |
|---|---|
| Loans in forbearance | — |
| Loans in default | — |
| Average forbearance length | — |
Complaints
| Complaints received | — |
|---|---|
| Upheld in the customer's favour | — |
| Upheld in part | — |
| Not upheld | — |
| Average resolution time | — |
How we handle complaints is set out in our complaints procedure. Because we lend to companies, the Financial Ombudsman Service cannot consider complaints about this lending.
ICO Registration No. ZC157682