Debt Help — Credicorp

Please tell us as early as you can. Use our online forms to request a payment arrangement, an extension or a hardship variation — they go straight to the right team. Our Help with payments page sets out the help we can offer. Free, independent business-debt advice is available from Business Debtline (0800 197 6026).

Outside of us, there are several UK charities that offer free, independent, confidential advice. The names below are well-established — please search for the charity name to reach them directly (we have deliberately not linked anywhere here so that you can be confident any link you find is the genuine charity, not a copy).

Useful free help

StepChange Debt Charity — free debt advice and managed plans. Search for the charity name "StepChange".
Citizens Advice — in-person, phone and online help with money, benefits, housing and consumer rights. Search for the charity name "Citizens Advice".
Mental Health UK — mental-health advice including a Mental Health & Money toolkit. Search for the charity name "Mental Health UK".
MoneyHelper — the UK government-backed money guidance service (formerly Money Advice Service). Search for "MoneyHelper".
Samaritans — free, confidential listening, twenty-four hours a day. Search for the charity name "Samaritans".

If your business is in difficulty

Please tell us as early as you can. Use our online forms to request a payment arrangement, an extension or a hardship variation — they go straight to the right team. Our Help with payments page sets out the help we can offer. Free, independent business-debt advice is available from Business Debtline (0800 197 6026).

At every step the business can ask for a copy of its account statement, a settlement figure, or a hardship variation, using the forms on our Forms & Requests page.