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Many of our customers come to us through a recommendation from another business owner, and we are grateful when that happens. We do operate a referral programme and the current terms — what the referrer receives, what the new applicant receives, how a referral is recorded — are published in the customer portal under Refer a friend.
How to refer someone
- Sign in to your portal account.
- Open the Refer a friend page.
- Send the unique referral link to whoever you have in mind.
- When they apply through that link, the referral is automatically credited to your account.
What we do not do
We do not pressure customers into referring. We do not offer rewards that depend on a particular outcome (we offer them on a successful loan being drawn down, which is a normal arrangement, but we do not offer rewards for getting someone to apply when the loan is not right for them).
If you have any question about a referral that does not seem to have been recorded, the in-portal chat is the quickest way to ask.