Contact Credicorp

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If something has gone wrong, please tell us first so we can put it right. You can raise a complaint using the Make a Complaint form on the Forms & Requests page, by email to our complaints address above, or in writing to the postal address above. We will acknowledge your complaint promptly, investigate it fairly and send you a written final response.

Because we lend only to limited companies and LLPs, this is unregulated business lending outside the FCA consumer-credit perimeter (Articles 60B and 60L, FSMA RAO 2001), so the Financial Ombudsman Service cannot consider complaints about it. Our final response is the last stage of our internal process; if you remain unhappy after it, the next step is the courts, and we would always prefer to resolve matters directly first.