Phone
Head Office: +44 7946 812112
Contact Us
Contact details
General enquiries: support@credicorp.co.uk
Payments & arrangements: payments@credicorp.co.uk
Complaints: complaints@credicorp.co.uk
Privacy & data requests: privacy@credicorp.co.uk
Or by Post to:
Credicorp Limited
Attn: Customer Service
Suite AU31848
9 Skyport Drive
Harmondsworth
West Drayton UB7 0LB
United Kingdom
Send a message
Use the form below and the right team will pick it up, usually within one business day.
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Looking for the quickest way to sort something?
Many things can be handled online without a phone call. Start with our Support page for the right team and the right help, send a request using one of our online forms, or browse our FAQs.
Self-service shortcuts
- Set up a payment arrangement
- Request a payment extension
- Request a statement of account
- Update your contact details
- Tell us about additional support needs
- Make a payment online
Where to find us
Credicorp Limited, Suite AU31848, 9 Skyport Drive, Harmondsworth, West Drayton UB7 0LB.
Complaints
If something has gone wrong, please tell us first so we can put it right. You can raise a complaint using the Make a Complaint form on the Forms & Requests page, by email to our complaints address above, or in writing to the postal address above. We will acknowledge your complaint promptly, investigate it fairly and send you a written final response.
Because we lend only to limited companies and LLPs, this is unregulated business lending outside the FCA consumer-credit perimeter (Articles 60B and 60L, FSMA RAO 2001), so the Financial Ombudsman Service cannot consider complaints about it. Our final response is the last stage of our internal process; if you remain unhappy after it, the next step is the courts, and we would always prefer to resolve matters directly first.