Expanding our support hours
We are extending the hours our support team is available, so it is easier to reach a real person. And self-service is always on, day or night.
Newsroom
26 articles
An autumn 2025 update from Credicorp
A mid-to-late 2025 progress update: what we have done so far this year, where help is available, and what we are still working on.
Looking at our group: how Credicorp fits with CM Beyer Limited
Credicorp Limited is part of a small group of related companies that includes CM Beyer Limited in the UK and Credicorp Pty Limited in Australia. We explain how the group works and what it means for customers.
Investing in our technology platform
We are investing in the technology behind the scenes: stronger security, better Open Banking connections, and more reliable systems you can count on.
Our first eight months: what customers have told us
Eight months into trading, we look back at what we have learned from listening to customers — and what we are changing as a result.
Listening to your reviews: a Trustpilot update
An honest update on our Trustpilot reviews, what customers have told us, and the specific changes we have made because of your feedback.
Meet our credit team: how decisions get made
A look behind the scenes at the people who assess applications, the focus on company affordability, and why a human always reviews the decision.
A new look for the customer portal
We have refreshed the customer portal to make it easier to track your loan, sign documents, make payments and download statements. Here is what has changed.
Credicorp Limited: who we are, and who we are not
Credicorp Limited is an independent UK lender, registered in England and Wales. We are not connected with the Peruvian Credicorp group or any similarly named overseas firm.
How we keep your data safe — a plain-English summary
A 3-minute read on the practical controls that protect customer data at Credicorp, written for a director who isn't an IT specialist.
Credicorp passes an early lending milestone
We have now supported more than 1,000 UK companies since we began lending. A moment to say thank you, and to restate how we try to lend responsibly.
New faces: our customer support team grows
We have welcomed several new colleagues to our customer support team. Here is who has joined, what they will do, and what it means for response times.