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How we verify it is really you on the phone
A short note on what we will and will not ask for when we speak to you. Knowing the difference is one of the simplest protections against impersonation fraud.
Business finance news & insights
136 articles
Listening to your reviews: a Trustpilot update
An honest update on our Trustpilot reviews, what customers have told us, and the specific changes we have made because of your feedback.
How we handle complaints
If something has gone wrong, we want to know. We explain how to raise a complaint and what happens at each stage.
Payroll finance small business UK: covering a slow week without missing payroll
For small businesses with employees on PAYE, missing payroll is not just a cashflow event — it is a relationship event. Short-term finance can bridge a slow week without forcing the conversation.
What responsible lending means to me
Our founder on what responsible lending really means: affordability, transparency, saying no when borrowing is wrong, and helping when things get hard.
Why small business loans are hard to get UK: thin files, small tickets and no security
Why small business loans are hard to get in the UK: thin credit files, uneconomically small ticket sizes and a lack of security push many small firms out of mainstream lending. Here is what is actually happening and where to look instead.
Ideas: financing a one-off marketing campaign
Tested ad creative, a clear target audience, a window-of-opportunity moment. When the campaign math works, the financing math usually does too.
Meet our credit team: how decisions get made
A look behind the scenes at the people who assess applications, the focus on company affordability, and why a human always reviews the decision.
A content-creator company smooths a client payment gap
An anonymised story of a limited-company content studio that bridged a late client payment to meet payroll, after weighing whether to simply wait.
Glossary — UK business-lending terms in plain English
A short reference of the technical and regulatory terms that crop up in our documents, with the plain-English meaning of each.
Ideas: 5 ways a £200 short-term loan helps a small business
You do not need a five-figure facility to solve a small-business problem. A £200 short-term loan, used well, covers more than directors usually think. Five practical examples.
UK GDPR and your data rights: a refresher for business borrowers
A plain-English refresher on UK GDPR and the Data Protection Act 2018: your rights to access, correct and erase your personal data.
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