How We Lend — Responsible Business Lender UK

How we decide as a responsible business lender

When you apply for a loan with Credicorp, this is exactly what happens behind the scenes — what we look at, what we do not look at, where a computer makes the first call and where a real person takes over.

Credicorp is a responsible business lender. We lend to UK limited companies and LLPs, not to consumers, and we lend to the company rather than to the director personally — there is no personal guarantee and no charge over your home. Every charge that can apply to a product is set out up front, with no hidden fees on our business loan.

We are required to be transparent about this under Article 22 of the UK GDPR. We also think it is the right thing to do — if you are trusting us with a decision that affects your business, you should be able to see how that decision is made. Being a responsible, transparent lender starts with showing our working in plain English.

Lending to limited companies sits outside FCA consumer-credit regulation, so we are not bound by the FCA Consumer Duty. We treat its fair-treatment outcomes as a voluntary benchmark anyway, because we think a fair, ethical lender should hold itself to that standard whether or not the rules require it.

What we look at when lending to limited companies

Caiff pob cais ei asesu ar y ffeithiau sy'n bwysig i benderfyniad benthyciad busnes tymor byr. Y prif rai yw:

Fforddiadwyedd. We need to see that the loan can be repaid on the schedule offered. The strongest evidence is your last six months of business bank statements. We accept these in two ways — through an Open Banking connection (read-only, you stay in control) or as PDF statements uploaded straight into the application.
Data cyfeirio credyd. Gwiriad credyd busnes ar y cwmni yn Experian Business, Creditsafe ac Equifax Business. Nid ydym yn rhedeg gwiriad credyd defnyddiwr ar y cyfarwyddwr yn bersonol ar gyfer y penderfyniad benthyca.
Sgrinio AML a sancsiynau. Gwiriad gwrth-wyngalchu arian a sancsiynau safonol ar y cyfarwyddwr a'r cwmni. Mae hyn yn cadarnhau ein bod yn delio â'r bobl rydym yn meddwl ein bod yn delio â nhw ac nad yw'r benthyciad yn cael ei ddefnyddio ar gyfer unrhyw beth nad ydym yn cael benthyca ar ei gyfer.
Eich hanes gyda ni. Os ydych yn gwsmer sy'n dychwelyd, mae sut y rheolwyd benthyciad blaenorol gyda ni yn bwysig. Mae cofnod ad-dalu glân yn arwydd cadarnhaol cryf.
Arwyddion bregusrwydd. Os yw unrhyw beth yn y cais neu'ch hanes yn awgrymu y gallech fod yn mynd drwy gyfnod anodd, rydym yn arafu'r penderfyniad ac yn gofyn i berson ei adolygu. Y nod yw benthyca'n gyfrifol, nid benthyca'n adweithiol.

Ar beth nad ydym yn edrych

Mae llawer o bethau rydym yn fwriadol yn eu cadw allan o'r penderfyniad oherwydd nad ydynt yn sail deg na chywir ar gyfer benthyca:

Demograffeg. Age (beyond the basic 18+ check), gender, ethnicity, religion, marital status, sexual orientation, disability or any other protected characteristic is not a factor and never will be.
Casgliad ar sail cod post yn unig. Where your business is located is one signal among many — it informs registered-office checks and sanctions screening — but a decline does not happen because of a postcode.
Cyfryngau cymdeithasol. Nid ydym yn crafu Facebook, LinkedIn, Instagram, X nac unrhyw lwyfan arall am arwyddion cais. Nid yw'ch proffil cymdeithasol yn berthnasol i ba un a ydym yn benthyca i'ch busnes.
Clecs a barn. Only the data described above goes into the file. Anything else — a rumour, a forwarded email, a third-party opinion — is not part of the assessment.

Adolygu awtomataidd a dynol

For straightforward applications, the first decision is automated. Our system reads the bank statements, runs the credit and AML checks, applies our policy rules, and produces an outcome within a few minutes. That is what lets us offer a same-day decision for most customers.

But automation is not the last word. Under Article 22 of the UK GDPR, you have the right not to be subject to a decision based solely on automated processing where that decision significantly affects you. We respect that by making every decline reviewable by a human on request, and by routing certain cases — vulnerability signals, returning customers with an unusual pattern, anything our system is unsure about — to a person from the start.

Your Article 22 right in one sentence

Os caiff eich cais ei wrthod ac yr hoffech i berson ei adolygu, gallwch ofyn — a byddwn yn gwneud hynny. Caiff y penderfyniad gwreiddiol ei roi o'r neilltu, mae aelod o'n tîm credyd yn adolygu'r ffeil o'r dechrau, ac rydych yn derbyn canlyniad ysgrifenedig newydd.

Yn fyr: a yw fy mhenderfyniad benthyciad yn awtomataidd?.

Sut i herio penderfyniad

Os ydych wedi cael eich gwrthod ac eisiau iddo gael ei edrych arno eto, mae gennych sawl llwybr:

Agor cais cymorth y tu mewn i'r porth cwsmeriaid.
E-bostiwch neu ysgrifennwch atom gan ddefnyddio'r manylion ar ein tudalen Cysylltu â ni.
Ffoniwch ein tîm credyd yn ystod oriau swyddfa.

However you raise it, we will: acknowledge the request promptly, take the original decision off the table, ask a credit reviewer (a person, not the system) to look at the file with fresh eyes, and write to you with the outcome. Responsible lending means a no is never the end of the conversation — a human review is always open to you, at no cost, and we will explain the reasons behind the fresh outcome in plain English. We treat every challenge as a chance to check our own working, because a fair lender should be willing to be told it got something wrong.

Gallwch hefyd ofyn i berson adolygu eich penderfyniad.

Open Banking

Mae cysylltu cyfrif banc eich busnes drwy Open Banking fel arfer yn cyflymu'r penderfyniad. Gallwn ddarllen y datganiadau'n uniongyrchol, felly nid oes aros am lwytho PDF. Mae Open Banking yn fframwaith rheoledig: mae'r cysylltiad gwybodaeth cyfrif yn ddarllen yn unig, rydych yn ei awdurdodi drwy'ch banc eich hun, a gallwch ei ddirymu ar unrhyw adeg. Ni all y cysylltiad data hwnnw symud arian, sefydlu taliadau na newid unrhyw beth ar y cyfrif.

Mae rhagor o fanylion am y dechnoleg sy'n cefnogi hyn i gyd ar ein tudalen Our Technology. Mae gwybodaeth am sut rydym yn trin ymgeiswyr sy'n mynd drwy gyfnod anodd ar ein tudalen Vulnerability. Mae'r datgeliadau rheoleiddiol llawn — preifatrwydd, penderfynu awtomataidd, prosesydd Open Banking, data cyfeirio credyd — ar ein tudalen Legal & Compliance.

Ewch yn ddyfnach: y dechnoleg y tu ôl i'n penderfyniadau.

Common questions about how we lend

Is Credicorp an FCA-regulated lender UK?

Credicorp lends exclusively to UK limited companies and LLPs for business purposes. Business lending to companies falls outside FCA consumer-credit regulation (CONC/CCA 1974), so the FCA does not regulate this product as a consumer lender. We voluntarily benchmark against FCA fair-treatment outcomes because we believe it reflects the right standard for a responsible business lender.

Does Credicorp require a personal guarantee?

No. We lend to the company, not to the director personally. There is no personal guarantee and no charge over a director's personal assets or home. The company is the borrower; the assessment is on the company's affordability and creditworthiness.

Are there hidden fees on a Credicorp business loan?

No. Every charge that can apply to a product is stated up front in the Key Information Sheet before you sign. We do not add fees after drawdown that were not disclosed at origination. A no hidden fees business loan means the cost is what we say it is.

What does it mean to lend to the company not the director?

When we say we lend to the company, it means the borrowing entity is the limited company or LLP — not the individual director. Your personal credit file is not used in the lending decision (we run a business credit check on the company, not a personal one on you), and personal assets are not at risk under the loan terms.

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