Topic: Using your loan

A one-time loan is a fixed sum drawn once and repaid on a schedule. A running-credit facility lets you draw, repay and redraw up to a limit.

A rollover extends a loan instead of repaying it. We cap rollovers because they add cost. If you are struggling, hardship support is the better route.

A top-up is a fresh lending decision, not an automatic extension. We run a new affordability check and issue a new KIS; good standing helps.

How to change the company account we collect from or pay to, safely. We verify every change, and we never act on an unfamiliar request.

Download statements yourself in a few clicks from the customer portal, or request one through our forms if you need it sent another way.

Sign in to your customer portal to manage your loan, and add our app to your phone’s home screen for quick access on the go.

You can repay early at any time. Ask for a settlement figure, pay it, and benefit from an interest rebate. There is no early-repayment fee.

We offer a voluntary 14-day window to withdraw from your agreement. It is our policy, not a statutory consumer right. Here is how to use it.

We charge simple interest, not compound interest. Here is a clearly-labelled illustrative example of how the maths works on a short-term business loan.

Once your Business Loan Agreement is signed and approved, we release your funds to the company’s bank account, usually the same business day.