How do I make a complaint?

Complaints & feedback

If something has gone wrong, we want to know so we can fix it. You can raise a complaint with the Make a Complaint form, by email, or by phone.

We will acknowledge your complaint promptly, investigate it fairly, and keep you updated. Our Feedback & Complaints page explains each stage and the timescales involved.

Still need help with this?

If this article has not answered your question, you can send us a request using one of our online forms, visit the Support page, or email us at support@credicorp.co.uk.

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