How do I close my Credicorp account?

A Credicorp loan account closes automatically once the balance has been fully repaid and any final interest or fee adjustments are settled. There is no separate “close my account” form to complete — paying the loan off is what closes it.

Settling the balance

If you want to clear your loan in full, the first step is to ask for a settlement figure. This is the exact amount needed to close the loan on a chosen date, including any interest accrued up to that point. Settlement figures are issued with a stated validity date, after which a fresh figure is needed.

Request one with the Request a Settlement Figure form on our Forms & Requests page. We will confirm the amount and, where early settlement reduces the interest you would otherwise pay, the rebate that applies.

Once the balance is zero

When your final payment lands and clears, your account is marked closed in our systems. You can then:

• ask for a final statement of account showing a zero balance — use the Request a Statement of Account form;
• ask us to confirm closure in writing for your records — the General Support Enquiry form is the right place to ask for this;
• let your bank know if you would like to cancel a Direct Debit that is no longer needed.

Updating credit reference agencies

If we report to credit reference agencies, the closure is normally reflected at their next monthly update. That is not instant — agencies typically take a few weeks to refresh — so do not be alarmed if your credit file still shows the account for a short period after closure.

If something is left to settle

Where a small adjustment is outstanding (a refund of overpaid interest, a residual fee, or a final pro-rated amount) we will write to you with the detail and the amount. If something is owed to you, the Request a Refund of an Overpayment form is the quickest way to nominate the account to refund to.

Closing an account does not affect your right to see your data or to make a complaint about anything that happened while it was open. Both of those rights are explained on our Privacy Policy and Feedback & Complaints pages and are open to you for as long as the relevant retention period applies.