You are entitled to a statement of your account, and you can request one at any time at no charge. A statement shows your payments, your current balance and any charges applied.
Use the Request a Statement of Account form and tell us whether you would like it by email or post. We aim to send statements within five working days.
Still need help with this?
If this article has not answered your question, you can send us a request using one of our online forms, visit the Support page, or email us at support@credicorp.co.uk.