We confirm a small set of details before discussing your account on a call — typically your name, date of birth, address and a couple of digits from your account number. We will never ask for full security details like a banking password.
How do I spot a scam pretending to be from Credicorp?
Genuine messages from Credicorp use credicorp.co.uk email addresses and refer to your real account. We will never pressure you to move money to a new account, share a one-time code, or click a link to log in.
How do you keep my information secure?
We hold customer information on secure UK systems with strict access controls, encrypt data in transit, and share it only with the credit-reference agencies, regulators and partners listed in our Privacy Policy.