Staying safe online: spotting impersonation in 2026

Online impersonation fraud — where scammers pretend to be a real bank, lender or service provider — has changed shape in recent years. AI-generated text and voice make fake messages more polished than they used to be. The good news is that the underlying defences have not changed at all. This article runs through them for 2026.

1. Always check the domain

The genuine Credicorp Limited has one UK website, credicorp.co.uk, and every official email address ends @credicorp.co.uk. If a message that mentions Credicorp uses a slightly-different domain — credi-corp.co.uk, credicorp-pay.com, anything similar but not exact — treat it as suspect, even if everything else looks polished.

2. Verify the request through a known channel

If a message asks you to do something — pay an amount, share details, click a link — do not act on the contact details in the message itself. Open this site directly by typing the address into your browser, and use the phone number on our Contact Us page to confirm the request. The two minutes that takes have prevented a lot of harm.

3. Never feel rushed

Genuine messages from Credicorp Limited give you time. We will tell you when a payment is due, but we will not pressure you to act in the next five minutes, and we will not threaten an account closure on the spot. Manufactured urgency is one of the clearest fraud signals — slow down.

4. Be wary of new bank account numbers

We will never ask you to send a payment to a new bank account that has not appeared on any previous communication from us. If you receive a message that does this, even if it carries Credicorp branding, please contact us to confirm before sending anything.

5. Reporting helps everyone

If you have received an impersonation attempt, please tell us so we can investigate and warn other customers. You can also report fraud and cybercrime to Action Fraud at actionfraud.police.uk, and forward suspicious text messages to 7726 free of charge.

How we treat your report

If something has happened, please tell us — we will not blame you. Scams are designed to be convincing, especially the polished kind, and reporting one helps us protect every other customer. Our Audio Recording notice and Privacy Policy explain how the information you share is handled. The same standards apply across our group, including for customers of CM Beyer Limited in the UK and the wider group at cmbeyer.com/uk/.

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