A top-up or term extension is a new lending decision, not an automatic change. We will assess affordability afresh and, if approved, issue new pre-contract information for you to consider.
What does APR mean on my loan?
APR — Annual Percentage Rate — is the total yearly cost of borrowing expressed as a percentage. It includes interest and any compulsory fees, so it gives a like-for-like number when comparing loans.
How is interest charged on my loan?
Interest is charged in line with the rate and method set out in your credit agreement. Your agreement and statements show exactly how it is applied.
Will I be charged a fee if I miss a payment?
Any fees that can apply are listed in your credit agreement. We would always rather agree an arrangement with you than apply a charge, so contact us early.
Can I pay my loan off early?
Yes. You can settle early at any time. Request a settlement figure and we will confirm the amount needed and whether an interest rebate applies.